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Shipping

We use UPS standard service for all our international orders. It takes 4-6 working days to be delivered to the customers' shipping address.

Shipping cost for all international orders over 200€ is free of charge (orders below 200€ have an 8-12€ shipping cost - up to 2 kilos and there is a surcharge of 1.5-2 EUR per additional kilo depending on the country of shipment). 

Orders containing high weight/volume items (such as cases of tennis balls and/or other oversized items) will have a Shipping Surcharge, automatically displayed in the cart during the purchase and are excluded from free shipping. 

Currently we ship to the following European Union countries:

Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
France
Germany
Hungary
Ireland
Italy
Luxemburg
Monaco
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweeden
×

Returns Policy

In case the product you ordered was sent correctly to you by e-tennis, it does not have a defect BUT it does not satisfy your needs, you are responsible to send it back to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece, tel. 0030 2311205080) within 14 days from the date you received it at your own cost and we will replace it with another one. If the price of the product (at the date of purchase) exceeds 200€ and is not oversized/over -weighted (shipping weight<2kgr), e-tennis will pay for the shipping cost of the new product back to you. If the product’s price is either below €200 or oversized/over-weighted (shipping weight > 2kgr) the new product will be shipped to the customer at his/her own cost according to our Europe Shipping Price List.

Rackets: To return a new racquet there are two prerequisites;

1. The plastic wrap on the handle has not been removed.
2. The racquet has not been played with. The racquet does not have any ball fuzz on the strings or scrapes to the bumper guard.

Shoes-Apparel: The shoes must not be worn outside and must be in as new condition. The original shoe box should be returned in good condition. Apparel should be in brand-new condition and the original tags and packaging must be intact. Please send the shoes/apparel with a note stating if you would like credit or an exchange (original invoice or receipt should be included).

Other equipment: All other equipment can be replaced only if it was shipped faulty by e-tennis.

In case the product you ordered has an obvious defect when received and its original tags and packaging are intact, the consumer must firstly report or email a picture of the defective product to e-tennis (info@tenniscom.s2gab.etennisdev.eu) and then ship it back at our expense to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece) within 2 months from the date of purchase. E-tennis will either substitute the defective product or refund the customer. If however, there is no obvious defect in the returned product, we will charge you the shipping cost to our warehouse as well as the one back to you no matter what the value of your order was. After the 2-month time period the customer cannot claim any substitution or refund.

In case the product you ordered came to you in a perfect condition BUT after a short period of use (maximum time period; 6 months), although properly used, it has a problem. In this case you should firstly report the defect to e-tennis (info@tenniscom.s2gab.etennisdev.eu) and then send the product along with an original invoice or receipt to our warehouse (at your expense) with a note stating the problem and we will ship it to the manufacturer. The manufacturer will determine whether the product is defective or not. If it is so, we will replace it for free and ship it back to you at our expense. You may choose to buy another product while your defective one is being considered for warranty replacement. YOU CANNOT CLAIM MONEY BACK. However, if the manufacturer decides that the product was improperly used then you do not receive any credit and you have to pay for the shipping expenses if you need the “defective “product back to you.
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Personal Accessories

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  1. wilson-nba-team-alliance-dallas-mavericks-basket-ball-wtb3100xbdal

    Wilson NBA Team Alliance Dallas Mavericks Basket Ball

    SKU: WTB3100XBDAL
    Special Price €46.90 MSRP €47.00
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  2. wilson-nba-player-icon-trae-young-outdoor-basket-ball-wz4013201xb7

    Wilson NBA Player Icon Trae Young Outdoor Basket Ball

    SKU: WZ4013201XB7
    Special Price €31.90 MSRP €32.00
    Add to Wish List
  3. Wilson NBA Team Tribute Boston Celtics Basket Ball WZ4033902XB7

    Wilson NBA Team Tribute Boston Celtics Basket Ball

    SKU: WZ4033902XB7
    Special Price €43.90 MSRP €44.00
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  4. babolat-felix-auger-aliassime-key-ring-850727-100

    Babolat Felix Auger-Aliassime Key Ring

    SKU: 850727-100
    Special Price €5.90 MSRP €6.00
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  5. babolat-dominic-thiem-key-ring-850726-100

    Babolat Dominic Thiem Key Ring

    SKU: 850726-100
    Special Price €5.90 MSRP €6.00
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  6. wilson-nba-team-dribbler-mini-basketball-wtb1100pdqmil

    Wilson NBA Team Dribbler Mini Basket Ball

    SKU: WTB1100PDQMIL
    Special Price €5.90 MSRP €6.00
    Add to Wish List
  7. wilson-nba-team-alliance-basket-ball-wtb3100xbmil

    Wilson NBA Team Alliance Basket Ball

    SKU: WTB3100XBMIL
    Special Price €41.90 MSRP €42.00
    Add to Wish List
  8. nike-victory-elite-sunglasses-dv2131-011

    Nike Victory Elite Sunglasses

    SKU: DV2131-011
    Special Price €134.90 MSRP €140.00
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  9. Sidas Cushioning Gel Slim Insoles CSEESCUSHSLI15

    Sidas Cushioning Gel Slim Insoles

    SKU: CSEESCUSHSLI15
    €17.90 MSRP €18.00
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  10. Sidas Max Protect Move Support Insoles CSEESMPRMOSP20

    Sidas Max Protect Move Support Insoles

    SKU: CSEESMPRMOSP20
    €19.90 MSRP €20.00
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  11. Sidas Max Protect Active Slim Insoles CSEESMPRACSL20

    Sidas Max Protect Active Slim Insoles

    SKU: CSEESMPRACSL20
    €19.90 MSRP €20.00
    Add to Wish List
  12. Sidas Max Protect Active Insoles CSEESMPRACTI20

    Sidas Max Protect Active Insoles

    SKU: CSEESMPRACTI20
    €19.90 MSRP €20.00
    Add to Wish List
  13. babolat-player-carlos-alcaraz-key-ring-850729-100

    Babolat Carlos Alcaraz Key Ring

    SKU: 850729-100
    Special Price €5.90 MSRP €6.00
    Add to Wish List
  14. Bidi Badu Key Chain BBKCL40

    Bidi Badu Key Chain

    SKU: BBKCL40
    Special Price €10.00 MSRP €12.00
    Add to Wish List
  15. bidi-badu-key-chain-bbkeyc

    Bidi Badu Key Chain

    SKU: BBKEYC
    Special Price €2.00 MSRP €4.00
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  16. Head Ball Clip 285038

    Head Ball Clip

    SKU: 285038
    €5.90 MSRP €7.50
    Add to Wish List
  17. Gift Card 30 EUR ETENNIS-GIFT-30

    Gift Card 30 EUR

    SKU: ETENNIS-GIFT-30
    Special Price €30.00 MSRP €30.00
    Add to Wish List
  18. Gift Card 50 EUR ETENNIS-GIFT-50

    Gift Card 50 EUR

    SKU: ETENNIS-GIFT-50
    Special Price €50.00 MSRP €50.00
    Add to Wish List
  19. Gift Card 75 EUR ETENNIS-GIFT-75

    Gift Card 75 EUR

    SKU: ETENNIS-GIFT-75
    Special Price €75.00 MSRP €75.00
    Add to Wish List
  20. Gift Card 100 EUR ETENNIS-GIFT-100

    Gift Card 100 EUR

    SKU: ETENNIS-GIFT-100
    Special Price €100.00 MSRP €100.00
    Add to Wish List
  21. Gift Card 150 EUR ETENNIS-GIFT-150

    Gift Card 150 EUR

    SKU: ETENNIS-GIFT-150
    Special Price €150.00 MSRP €150.00
    Add to Wish List
  22. Gift Card 200 EUR ETENNIS-GIFT-200

    Gift Card 200 EUR

    SKU: ETENNIS-GIFT-200
    Special Price €200.00 MSRP €200.00
    Add to Wish List
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  1. 35-36
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  10. πλάτος φακού 60mm
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