We use UPS standard service for all our international orders. It takes 4-6 working days to be delivered to the customers' shipping address.
Shipping cost for all international orders over 200€ is free of charge (orders below 200€ have an 8-12€ shipping cost - up to 2 kilos and there is a surcharge of 1.5-2 EUR per additional kilo depending on the country of shipment).
Orders containing high weight/volume items (such as cases of tennis balls and/or other oversized items) will have a Shipping Surcharge, automatically displayed in the cart during the purchase and are excluded from free shipping.
Currently we ship to the following European Union countries:
Austria Belgium Bulgaria Croatia Czech Republic Denmark France Germany Hungary Ireland Italy Luxemburg Monaco Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweeden
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Returns Policy
In case the product you ordered was sent correctly to you by e-tennis, it does not have a defect BUT it does not satisfy your needs, you are responsible to send it back to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece, tel. 0030 2311205080) within 14 days from the date you received it at your own cost and we will replace it with another one. If the price of the product (at the date of purchase) exceeds 200€ and is not oversized/over -weighted (shipping weight<2kgr), e-tennis will pay for the shipping cost of the new product back to you. If the product’s price is either below €200 or oversized/over-weighted (shipping weight > 2kgr) the new product will be shipped to the customer at his/her own cost according to our Europe Shipping Price List.
Rackets: To return a new racquet there are two prerequisites;
1. The plastic wrap on the handle has not been removed. 2. The racquet has not been played with. The racquet does not have any ball fuzz on the strings or scrapes to the bumper guard.
Shoes-Apparel: The shoes must not be worn outside and must be in as new condition. The original shoe box should be returned in good condition. Apparel should be in brand-new condition and the original tags and packaging must be intact. Please send the shoes/apparel with a note stating if you would like credit or an exchange (original invoice or receipt should be included).
Other equipment: All other equipment can be replaced only if it was shipped faulty by e-tennis.
In case the product you ordered has an obvious defect when received and its original tags and packaging are intact, the consumer must firstly report or email a picture of the defective product to e-tennis (info@tenniscom.s2gab.etennisdev.eu) and then ship it back at our expense to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece) within 2 months from the date of purchase. E-tennis will either substitute the defective product or refund the customer. If however, there is no obvious defect in the returned product, we will charge you the shipping cost to our warehouse as well as the one back to you no matter what the value of your order was. After the 2-month time period the customer cannot claim any substitution or refund.
In case the product you ordered came to you in a perfect condition BUT after a short period of use (maximum time period; 6 months), although properly used, it has a problem. In this case you should firstly report the defect to e-tennis (info@tenniscom.s2gab.etennisdev.eu) and then send the product along with an original invoice or receipt to our warehouse (at your expense) with a note stating the problem and we will ship it to the manufacturer. The manufacturer will determine whether the product is defective or not. If it is so, we will replace it for free and ship it back to you at our expense. You may choose to buy another product while your defective one is being considered for warranty replacement. YOU CANNOT CLAIM MONEY BACK. However, if the manufacturer decides that the product was improperly used then you do not receive any credit and you have to pay for the shipping expenses if you need the “defective “product back to you.
The TRABUCO 14 shoe is designed to help you run through unpredictable trail terrain more confidently. ASICSGRIP technology is positioned in the outsole for advanced traction on off-road surfaces. Approximately 4 grams lighter than the previous version, this shoe features an extra 2mm of FF BLAST MAX cushioning underfoot. This helps create cloud-like softness at impact and a responsive energy return at toe-off. The shoe has a new trail fit that offers a more supportive midfoot lockdown. This helps reduce movement within the shoe while providing a wider forefoot that allows for more comfort on long trail runs.
TECHNOLOGIES
Engineered mesh upper
A lightweight, breathable mesh material helps reduce the need for additional overlays.
Lace band
Elastic stap on the tongue of the shoe where you can tuck your shoe laces to prevent them from coming untied.
FF BLAST MAX cushioning
One of our most energetic midsole foams that's complemented with cloud-like softness and a responsive energy return in each step.
Rock protection plate
Features a flexible design that helps shield your foot from rocks and rugged terrain.
ASICSGRIP outsole rubber
ASICS proprietary outsole that provides advanced grip on a variety of terrain.
Vegan-friendly design. New trail-specific fit.
The sockliner is produced with the solution dyeing process that reduces water usage by approximately 33% and carbon emissions by approximately 45% compared to the conventional dyeing technology.