We use UPS standard service for all our international orders. It takes 4-6 working days to be delivered to the customers' shipping address.
Shipping cost for all international orders over 200€ is free of charge (orders below 200€ have an 8-12€ shipping cost - up to 2 kilos and there is a surcharge of 1.5-2 EUR per additional kilo depending on the country of shipment).
Orders containing high weight/volume items (such as cases of tennis balls and/or other oversized items) will have a Shipping Surcharge, automatically displayed in the cart during the purchase and are excluded from free shipping.
Currently we ship to the following European Union countries:
Austria Belgium Bulgaria Croatia Czech Republic Denmark France Germany Hungary Ireland Italy Luxemburg Monaco Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweeden
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Returns Policy
In case the product you ordered was sent correctly to you by e-tennis, it does not have a defect BUT it does not satisfy your needs, you are responsible to send it back to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece, tel. 0030 2311205080) within 14 days from the date you received it at your own cost and we will replace it with another one. If the price of the product (at the date of purchase) exceeds 200€ and is not oversized/over -weighted (shipping weight<2kgr), e-tennis will pay for the shipping cost of the new product back to you. If the product’s price is either below €200 or oversized/over-weighted (shipping weight > 2kgr) the new product will be shipped to the customer at his/her own cost according to our Europe Shipping Price List.
Rackets: To return a new racquet there are two prerequisites;
1. The plastic wrap on the handle has not been removed. 2. The racquet has not been played with. The racquet does not have any ball fuzz on the strings or scrapes to the bumper guard.
Shoes-Apparel: The shoes must not be worn outside and must be in as new condition. The original shoe box should be returned in good condition. Apparel should be in brand-new condition and the original tags and packaging must be intact. Please send the shoes/apparel with a note stating if you would like credit or an exchange (original invoice or receipt should be included).
Other equipment: All other equipment can be replaced only if it was shipped faulty by e-tennis.
In case the product you ordered has an obvious defect when received and its original tags and packaging are intact, the consumer must firstly report or email a picture of the defective product to e-tennis (info@tenniscom.s2gab.etennisdev.eu) and then ship it back at our expense to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece) within 2 months from the date of purchase. E-tennis will either substitute the defective product or refund the customer. If however, there is no obvious defect in the returned product, we will charge you the shipping cost to our warehouse as well as the one back to you no matter what the value of your order was. After the 2-month time period the customer cannot claim any substitution or refund.
In case the product you ordered came to you in a perfect condition BUT after a short period of use (maximum time period; 6 months), although properly used, it has a problem. In this case you should firstly report the defect to e-tennis (info@tenniscom.s2gab.etennisdev.eu) and then send the product along with an original invoice or receipt to our warehouse (at your expense) with a note stating the problem and we will ship it to the manufacturer. The manufacturer will determine whether the product is defective or not. If it is so, we will replace it for free and ship it back to you at our expense. You may choose to buy another product while your defective one is being considered for warranty replacement. YOU CANNOT CLAIM MONEY BACK. However, if the manufacturer decides that the product was improperly used then you do not receive any credit and you have to pay for the shipping expenses if you need the “defective “product back to you.
The TRABUCO MAX 5 shoe features advanced grip and comfort properties that help you soar through the trails with confidence. ASICSGRIP technology is placed in the outsole to help you experience better traction on off-road surfaces. FF BLAST PLUS technology in the midsole provides cloud-like cushioning and a responsive energy return. The weight is approximately 13 grams lighter than the previous version. Its water-repellent mesh helps reduce water absorption so you can keep comfortable in wet conditions.
TECHNOLOGIES
Engineered mesh upper with water repellent processing.
FF BLAST PLUS cushioning Midsole foam that provides a blend of cloud like cushioning and a responsive ride that is lighter than FF BLAST™.
GUIDESOLE technology The curved sole design of our GUIDESOLE technology helps reduce ankle flexion and absorb shock to help you run easier and longer.
ASICSGRIP outsole rubber ASICS proprietary outsole that provides advanced grip on a variety of terrain.
EVA sockliner Sockliner that provides cushioning performance and moisture management for a cooler, dryer environment.