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Returns Policy

In case the product you ordered was sent correctly to you by e-tennis, it does not have a defect BUT it does not satisfy your needs, you are responsible to send it back to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece, tel. 0030 2311205080) within 14 days from the date you received it at your own cost and we will replace it with another one. If the price of the product (at the date of purchase) exceeds 200€ and is not oversized/over -weighted (shipping weight<2kgr), e-tennis will pay for the shipping cost of the new product back to you. If the product’s price is either below €200 or oversized/over-weighted (shipping weight > 2kgr) the new product will be shipped to the customer at his/her own cost according to our Europe Shipping Price List.

Rackets: To return a new racquet there are two prerequisites;

1. The plastic wrap on the handle has not been removed.
2. The racquet has not been played with. The racquet does not have any ball fuzz on the strings or scrapes to the bumper guard.

Shoes-Apparel: The shoes must not be worn outside and must be in as new condition. The original shoe box should be returned in good condition. Apparel should be in brand-new condition and the original tags and packaging must be intact. Please send the shoes/apparel with a note stating if you would like credit or an exchange (original invoice or receipt should be included).

Other equipment: All other equipment can be replaced only if it was shipped faulty by e-tennis.

In case the product you ordered has an obvious defect when received and its original tags and packaging are intact, the consumer must firstly report or email a picture of the defective product to e-tennis (info@tenniscom.s2gab.etennisdev.eu) and then ship it back at our expense to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece) within 2 months from the date of purchase. E-tennis will either substitute the defective product or refund the customer. If however, there is no obvious defect in the returned product, we will charge you the shipping cost to our warehouse as well as the one back to you no matter what the value of your order was. After the 2-month time period the customer cannot claim any substitution or refund.

In case the product you ordered came to you in a perfect condition BUT after a short period of use (maximum time period; 6 months), although properly used, it has a problem. In this case you should firstly report the defect to e-tennis (info@tenniscom.s2gab.etennisdev.eu) and then send the product along with an original invoice or receipt to our warehouse (at your expense) with a note stating the problem and we will ship it to the manufacturer. The manufacturer will determine whether the product is defective or not. If it is so, we will replace it for free and ship it back to you at our expense. You may choose to buy another product while your defective one is being considered for warranty replacement. YOU CANNOT CLAIM MONEY BACK. However, if the manufacturer decides that the product was improperly used then you do not receive any credit and you have to pay for the shipping expenses if you need the “defective “product back to you.

Head Tour Tennis Backpack

2026

SKU: 260816

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Special Price €109.90 MSRP €115.00

Description

Whether you’re on the way to the courts, to a business meeting or travelling, you’ll appreciate the contemporary style and modern functionality of the new TOUR RACQPACK. Along with a rolltop design, this bag has different accessory pockets and a racquet compartment with space for up to 3 racquets. This premium, comfortable backpack is an illustration of how HEAD recognizes its responsibility to be more sustainable and to help protect the planet, with the hangtag made from recycled paper and tied with hemp cord.

Features

More Information
Type	Tennis Backpacks
Dimensions	43.5 x 79 x 23.5 cm
Volume	40 L
Number of Compartments	One
Insulated Compartments	None
Laundry bag	No
Laundry compartment	No
Shoe bag	No
Shoe compartment	No
Bag straps	Two

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TECHNOLOGIES

• Rolltop backpack design
• Racquet compartment for up to 3 racquets
• Different accessory pockets
• Hangtag made with recycled paper and tied with hemp cord

More Information
Type	Tennis Backpacks
Dimensions	43.5 x 79 x 23.5 cm
Volume	40 L
Number of Compartments	One
Insulated Compartments	None
Laundry bag	No
Laundry compartment	No
Shoe bag	No
Shoe compartment	No
Bag straps	Two

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Head Tour Tennis Backpack

SKU: 260816

Features

e-tennis – Tennis and padel racquets, shoes, apparel, and accessories in 4 premium tennis shops. All top brands at promotional prices, ready for you to get.

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