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Returns Policy

In case the product you ordered was sent correctly to you by e-tennis, it does not have a defect BUT it does not satisfy your needs, you are responsible to send it back to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece, tel. 0030 2311205080) within 14 days from the date you received it at your own cost and we will replace it with another one. If the price of the product (at the date of purchase) exceeds 200€ and is not oversized/over -weighted (shipping weight<2kgr), e-tennis will pay for the shipping cost of the new product back to you. If the product’s price is either below €200 or oversized/over-weighted (shipping weight > 2kgr) the new product will be shipped to the customer at his/her own cost according to our Europe Shipping Price List.

Rackets: To return a new racquet there are two prerequisites;

1. The plastic wrap on the handle has not been removed.
2. The racquet has not been played with. The racquet does not have any ball fuzz on the strings or scrapes to the bumper guard.

Shoes-Apparel: The shoes must not be worn outside and must be in as new condition. The original shoe box should be returned in good condition. Apparel should be in brand-new condition and the original tags and packaging must be intact. Please send the shoes/apparel with a note stating if you would like credit or an exchange (original invoice or receipt should be included).

Other equipment: All other equipment can be replaced only if it was shipped faulty by e-tennis.

In case the product you ordered has an obvious defect when received and its original tags and packaging are intact, the consumer must firstly report or email a picture of the defective product to e-tennis (info@tenniscom.s2gab.etennisdev.eu) and then ship it back at our expense to our warehouse (e-tennis, Nikolaou Plastira 99 str., P.C. 55132, Kalamaria, Thessaloniki, Greece) within 2 months from the date of purchase. E-tennis will either substitute the defective product or refund the customer. If however, there is no obvious defect in the returned product, we will charge you the shipping cost to our warehouse as well as the one back to you no matter what the value of your order was. After the 2-month time period the customer cannot claim any substitution or refund.

In case the product you ordered came to you in a perfect condition BUT after a short period of use (maximum time period; 6 months), although properly used, it has a problem. In this case you should firstly report the defect to e-tennis (info@tenniscom.s2gab.etennisdev.eu) and then send the product along with an original invoice or receipt to our warehouse (at your expense) with a note stating the problem and we will ship it to the manufacturer. The manufacturer will determine whether the product is defective or not. If it is so, we will replace it for free and ship it back to you at our expense. You may choose to buy another product while your defective one is being considered for warranty replacement. YOU CANNOT CLAIM MONEY BACK. However, if the manufacturer decides that the product was improperly used then you do not receive any credit and you have to pay for the shipping expenses if you need the “defective “product back to you.

Starvie Astrum Black Padel Racket

2023

SKU: ASTRUMBLACK

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Special Price €199.90 MSRP €340.00

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Description

The new Astrum from the Black Edition line. It is made of two layers of 3K carbon, one of them Colours Carbon 3K in gold colour; these layers give a high performance game.

Racket Features

More Information
Head shape	Round
Weight (gr)	350-385 gr
Balance (cm)	27cm
Width	38 mm
Surface	Rough
Composition	Fiberglass + Colours Carbono 3K
Player's level	Experts (men), Experts (women), Advanced (men), Advanced (women)
Cover	Included

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TECHNOLOGIES

It incorporates the Star Balance system in the heart of the racket that provides a perfect balance of weight.
Soft V30 rubber density. The racket is hardened by the use of two layers of carbon that give greater control and power.
Product manufactured 100% in Spain, Azuqueca de Henares (Guadalajara).
Two layers of carbon on the head: Colours Carbon 3K gold + Carbon 3K. It offers high resistance and very high playing performance.
Round shape, its sweet-spot is in the centre of the racket.
Its rough-textured surface on the head comes directly from the mould and stands out for its durability. Full Plane Effect technology allows you to hit the ball with greater precision.

More Information
Head shape	Round
Weight (gr)	350-385 gr
Balance (cm)	27cm
Width	38 mm
Surface	Rough
Composition	Fiberglass + Colours Carbono 3K
Player's level	Experts (men), Experts (women), Advanced (men), Advanced (women)
Cover	Included

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